Shipping & Delivery

Quick and reliable delivery across the country within 4-7 days

Shipping Methods

Standard Delivery

Delivery across India

4-7 Days

Our standard shipping method ensures your fresh products reach you within 4-7 business days. We use insulated packaging to maintain product quality throughout transit.

Express Delivery

Selected metropolitan areas

2-3 Days

Available in major cities, our express delivery option gets your products to you within 2-3 business days with premium packaging and temperature control.

Delivery Coverage

We deliver across:
  • All Metro Cities - Delhi, Mumbai, Bangalore, Hyderabad, Chennai, Kolkata
  • Tier 1 Cities - Pune, Ahmedabad, Jaipur, Lucknow, Kanpur
  • Tier 2 & 3 Cities - 300+ cities across India
  • Remote Areas - Available with extended delivery time (7-14 days)

Shipping Costs

Order Value Shipping Charge Estimated Time
Below ₹500 ₹50 4-7 days
₹500 - ₹1,000 ₹30 4-7 days
Above ₹500 (Free Shipping) FREE 4-7 days
Express Delivery (Metro) ₹100 2-3 days

Track Your Order

Once your order is shipped, you'll receive:

  • Email Notification with tracking link and AWB number
  • SMS Updates on shipment status and delivery attempt
  • Mobile App Tracking for real-time delivery updates
  • Online Portal - Track on our website using your order ID
Tracking Link: You'll receive a direct link to track your package in real-time with carrier updates.

Fresh Product Handling

We ensure maximum freshness with:
Insulated Packaging

Eco-friendly, food-grade packaging with ice packs

Temperature Control

Maintains 4-8°C for optimal freshness

Damage Protection

Secure packaging prevents product damage

Fast Dispatch

Orders processed within 24 hours

Delivery Issues & Resolution

What if my order is delayed?

Delays can occur due to:

  • Unforeseen weather conditions
  • Delivery address not reachable
  • Local holidays or peak season
  • Carrier processing delays

Resolution: We'll immediately contact the carrier and provide updates. If delivery is not possible, we'll offer a full refund or resend with complimentary shipping.

What if my order arrives damaged?

In rare cases of damage during transit:

  • Step 1: Take photos/video of damaged packaging and contents
  • Step 2: Contact us within 24 hours with evidence
  • Step 3: We'll arrange immediate replacement or refund
  • Step 4: No additional charges for re-shipment

Guarantee: 100% refund or replacement, no questions asked

Frequently Asked Questions

If your order hasn't been dispatched yet, we can change the delivery address. Contact us within 1 hour of placing the order with the new address. Once dispatched, the address cannot be changed.

Our delivery partners work on most days, but some remote areas may have delays during holidays. We provide estimated delivery dates at checkout, which account for such delays.

Our delivery partner will attempt delivery 2-3 times. After that, the package is held at their nearest center for 5 days. We'll notify you of the pickup location, or we can arrange re-delivery at a convenient time.

We provide an estimated delivery window (4-7 days). For metro express deliveries, you can specify preferred delivery dates. Contact us to arrange specific time slots for a ₹50 convenience fee.
Quick Shipping Info

Standard Delivery

4-7 Days

Express Delivery

2-3 Days (Metro)

Free Shipping Over

₹500

Delivery Coverage

300+ Cities

Packaging

Insulated & Temperature Controlled

Damage Guarantee

100% Replacement or Refund